I called with a part need for a down production TT crimping machine and Nick Nahay answered the call . Nick was very helpful supplying me with the machine detail parts break out. He also helped identify the needed part and when he realized the part was not in stock went and removed one from a new machine to help get us up and running as quickly as possible. This is excellent customer service. Thank you Nick and the entire Mecal by Starn team for you help and commitment to your customers. This was a great customer experience for me.
Mecal is by far our preferred tooling manufacturer. Over the years we switched over our standard presses to the TT- crimping press and have acquired just under 100 applicators and have been satisfied with all of them. They are easy to maintain and when taken car of will last well over 1,000,000 cycles. Can’t recommend them highly enough.
Nick & Josh, thank you so much for all that you do! Your dedication, hard work and communiation does not go unnoticed. I deal with a lot of companies and vendors, and I must say you guys ROCK! Your appliators are of the higest quality and working with you has been easy and fulfilling. Thanks again!
Jim, Thank you! I appreciate it, and everything you all at Mecal do for Me and AG. i deal with a lot of companies but no one has shown me they are better at customer service or let alone build a quality applicator than Mecal. Keep up the awesome work my friends and thank you again.
The team at Mecal (Starn) was a big help in getting us up and running with our older TT Crimper. They’ve proved that Crimpin is easy with the right tools and support. I’ll gladly do business again with this group, thanks again!
Excellent customer service. We were able to get our equipment running in a matter of days due to the parts availability and quick turn around.
We feel very lucky to have found such a great company to work with for all of our crimp application needs. The engineering support and dialogue back and forth is excellent. They have developed some custom solutions for us to help improve efficiency. The entire team is a pleasure to work with and we look forward to continuing our relationship.
Great Customer service. Everyone had been great to work with. As a maintinace tech I very very rarely have to touch any thing we have Mecal. The applicators as well as the presses do a great job. We are super happy with out Mecal Products!
I have been purchasing Mecal presses and applicators for the past 10 years. In all that time, we haven’t had a single press or applicator that didn’t come straight out of the box and go right into production. Their turn around time from order to delivery is second to none. We had issues with another companies applicators and dies. Mecal’s engineering staff solved our problems, even though the applicators weren’t theirs! They have provided unparalleled support and customer service to out company. They even designed custom tooling for another companies applicators!
The Team at Mecal has really helped us and our customers get to market sooner and with much more flexibility than would have been possible purchasing from others. Out of 20+ Applicators purchased in a short amount of time we only had one minor problem and they took GREAT care in solving it right away. Truly, they stand by their tooling and machining.
The Mecal applicator is good, one of the best in the market. What sets this product apart from anything else out there is the amazing support, people, know how, and tangible value of Starn. In our experience, we must meet the demands of a fast paced, short turn around, high quality, competitive market. That is why we trust Starn to provide us the best solutions. The next time you plan on buying an applicator, do your company and yourself a favor and buy a Starn branded Mecal applicator, you won’t regret it.
These folks are the real deal! They are expert toolmakers with long experience in this niche market. Quality of product and service after the sale have been absolutely outstanding. Without their steadfast support, I don’t see how our team could have successfully implanted this non-trivial equipment into the production environment. Also, the value per dollar offered by Mecal by Starn is truly unbeatable. This operation runs lean, and the customer benefits handsomely. I am absolutely sold on them!
Being partnered with a company that has strong customer service & quality values, is extremely important to Samtec, which is why we have trusted Mecal-by-Starn to support us for the past several years.
Working with Nick Nahay and Jim Smith make my job fun. Such great people to work with! The speed of answers to my requests is absolutely astonishing. I truly appreciate everything they have done for us!
Thank you for your continued excellent service. I sent an RFQ over this morning and in the afternoon received a formal quote. Nick has always provided me expeditious service, it’s a great joy having a supplier I can always count on!
The team at Mecal was quick to respond to our issue and identified the problem right away. Within a couple days, we received the part needed to fix our applicator. Excellent work!
Mecal’s Perishable tooling is the best most long lasting tooling on the market, and the applicators are top of the line. If I have an issue my sales rep is always there to answer any questions I may have.with Mecal you get nothing but the best tools and service there is.Thank you everyone at Mecal!
The guys at Mecal have saved my company a ton of money with their perishable tooling service. We send in perishable tooling, they reverse engineer the tool and produce copies at greatly reduced cost. The staff are very knowledgeable, communicate well, and seem to genuinely love their job and serving customers. Mecal applicators are widely known as the top of the line in the industry. We use a Mecal end feed applicator on a stainless steel terminal that reads 2500+lbs of peak force on our force monitors. We have over 1 million crimps on this extremely tough terminal and the applicator is problem free. The life of their perishable tooling life is the best I’ve seen, with crimp punches lasting 2-3 times as long as other manufacturers.
Mecal by Starn is great to work with and provides outstanding service with competitive cost and excellent lead-times! Keep up the great work!!
We had an issue with our one applicator, and Jim and his team worked tirelessly to help us identify and fix the issue. Thank so much!
Mecal by Starn is an excellent company for customer service and meeting their customer’s needs. Timing is very good and there has not been any issue with the quality of their applicator dies.